WHAT IS THE ORDERING PROCESS?
ALLINA LIU ships from Manhattan, NY. Every local request and shipments will be prepared and delivered by means of USPS inside 2-3 business days, pending installment approval and check. Every international request will be delivered by means of DHL Express inside 2-3 business days, pending installment approval and check.
WHAT IS MADE TO ORDER/PRE ORDER?
Some styles are made to order (each made to order product is stated on the product description of the product page). For made to order styles please expect estimated shipping to be within 1 - 2 weeks after purchase unless otherwise stated. For pre order items, please expect delivery on the date stated on the product description.
DO YOU SHIP TO P.O. BOXES?
Please note that USPS is unable to deliver to P.O. Boxes or APO/FPO addresses. If you entered a P.O. box as your delivery address, we will reach out to you via e-mail to get an alternative address which may delay your delivery.
HOW ABOUT TAXES & DUTIES?
Orders that are designated for shipment to countries outside of the U.S. may be subject to local taxes, customs, duties, and fees levied by the destination country ["Import Fees"]. The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees if your order is under $250 USD. We offer free shipping including import fees for orders over $250 USD. If you refuse a shipment from ALLINA LIU, you are responsible for the original purchase and shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to ALLINA LIU.
DO YOU OFFER EXPEDITED SHIPPING?
We offer expedited shipping at additional cost charged separately. Please inquire email@example.com We do not offer expedited shipping on international orders.
ALLINA LIU is not responsible for lost and/or stolen packages. All fees to ship the package back to customer will be covered by the customer. Once your item has shipped, you will receive a confirmation e-mail with tracking info. Please allow 1 business day for tracking info to be updated.