We currently do not offer refunds at this time, only exchanges or store credit.
Returns & Exchanges
- Items must be returned in new & unused condition, with all original packaging and tags attached.
- We cannot exchange clothing that has been worn or used.
- Initial shipping charges cannot be refunded.
- We offer complimentary shipping on domestic exchanges only.
- International exchange shipping labels are not complimentary and must be paid for by the customer.
- Store credit does not expire. Reach out to firstname.lastname@example.org for store credit inquiries. You will be provided with a checkout code once the item has been returned.
- ALLINA LIU reserves the right to refuse any exchanges which do not meet our return policy requirements or are returned without written approval.