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We currently do not offer refunds at this time, only exchanges or store credit.

- Items must be returned in new & unused condition, with all original packaging and tags attached.

- We cannot exchange clothing that has been worn or used. 

- Initial shipping charges cannot be refunded.

- We offer complimentary shipping on domestic exchanges only

- International exchange shipping labels are not complimentary and must be paid for by the customer.

- Store credit does not expire. Reach out to for store credit inquiries. You will be provided with a checkout code once the item has been returned.

- ALLINA LIU reserves the right to refuse any exchanges which do not meet our return policy requirements or are returned without written approval.